(Note: Click here for GHA Discovery Terms and Conditions.)
"GHA"
refers to Global Hotel Alliance.
“GHA Member Brands” refers to the following
brands: Anantara Resorts and Spas, First Hotels, Kempinski, The Leela Palaces
Hotels and Resorts, Marco Polo Hotels, Mirvac Hotels & Resorts, Omni Hotels,
Pan Pacific Hotels & Resorts, PARKROYAL Hotels & Resorts, The Doyle
Collection, Tivoli Hotels and Shaza Hotels. The list of GHA Member Brands is
subject to change without notice from time to time, in GHA’s sole discretion.
“Member Brand Hotels” refers to the hotels operated under the GHA Member
Brands. The list of Member Brand Hotels is subject to change without notice
from time to time, in GHA’s sole discretion.
General
terms and conditions
All
rates quoted are subject to availability and alteration. All special offers
quoted are limited and subject to availability and may be subject to a minimum
night stay.
While
every effort has been made to ensure the accuracy of all information, Global
Hotel Alliance (GHA.com) and GHA Member Brands do not accept liability for any
errors or omissions and reserves the right to change information and
descriptions of listed hotels and products.
Online
bookings
Please
note that different terms, conditions and cancellation policies in relation to
all online bookings via Global Hotel Alliance (GHA.com) may apply depending on
the hotel and room or rate type selected. Please read carefully the room rate
details that are provided before you make your online booking. You are advised
to check through the rate details before making your online reservation. Please
note that service charges (if applicable) may differ depending on hotel and
region.
Once
your booking is made, you will receive an on screen confirmation reference
number. It is recommended you keep a note of this number. You will also
receive an e-mail including this reference number and your reservation details.
In
the event that you have to cancel your reservation, you will need the
aforementioned confirmation reference number as well as the guest's last name
used to make the reservation.
VAT
Reservations
are subject to prevailing VAT rates applicable during the provision of the
service. Therefore, if the prevailing VAT rate changes the costs of the services
provided during the stay will be subject to the greater or lesser VAT rate as
applicable.
Pricing
errors
Global
Hotel Alliance (GHA.com) and GHA Member Brands reserve the right to cancel
contracts based upon incorrect information being displayed in relation to price
or service.
Guaranteed
reservations
Your
credit card details are taken at the time of booking for guarantee purposes
only. By securing your online reservation with a credit card, your room is
guaranteed until the particular time specified during your reservation process,
after
which the room is released and may be resold. All reservations made on GHA.com
can be guaranteed by a major credit card (Visa, Mastercard, American Express,
Diners). In the case of a no show, your credit card may be charged a penalty
fee.
Cancellations
Cancellations
must be received by GHA.com and GHA Member Brands within the cancellation period
indicated on the reservation confirmation. If cancellation is not received by
the required date, the GHA Member Hotel may charge a late cancellation fee.
Promotions
and offers
Please
note that all promotional offers are subject to specific terms, conditions and
restrictions listed on the specific webpage. All special offers are subject to
availability.
Site
use
GHA.com
is intended to assist the consumer in determining the availability and booking
of a hotel reservation. Apart from printing information in connection with your
travel, you are not entitled to reproduce, replicate, sell, resell or otherwise
exploit the websites listed above unless we provide you with prior written
permission to do so.
Eligibility
of use
Use
of the GHA.com websites is restricted to people over the age of 18 who can enter
into binding contracts.
Passwords
You
are responsible for maintaining the confidentiality of your own password and
account for all activities that occur under your account.
Links
to third party websites
Links
that feature on GHA.com are links to other sites that we believe may be of
interest to you. By providing these links we are not endorsing or recommending
such sites or the services or material provided by them. We therefore accept no
responsibility for the materials, services or other situations at or related to
or from any other website.
Jurisdiction
This
contract is governed by the laws of Switzerland.